Privacy Policy

At Ferox Supply Company, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website, place orders, or interact with our services.

1. Information We Collect

Personal Information You Provide

When you place an order or create an account, we collect:

Name, billing address, shipping address, email address, phone number
Payment information (processed securely by third-party processors; we do not store full card numbers)
Account preferences and order history

Automatically Collected Information

When you visit our site, we will collect:

IP address, browser type, device information, operating system
Pages visited, time spent on pages, referral sources
Cookies and similar tracking technologies

Information from Third Parties

Shipping carriers (delivery confirmation, tracking)
Payment processors (transaction verification)
Marketing partners (with your consent)

2. How We Use Your Information

We use your information to:

Process and fulfill orders (shipping, payment, customer service)
Improve our website (analytics, site performance)
Communicate with you (order updates, shipping notifications, customer service)
Send marketing communications (only with your consent; you can opt out anytime)
Prevent fraud (order verification, suspicious activity monitoring)
Comply with legal obligations (tax reporting, regulatory requirements)

3. Age Verification & Eligibility

You must be at least 18 years of age to purchase from Ferox Supply Company.

By placing an order, you certify that:

You are 18 years or older
You are legally permitted to purchase and possess all items in your cart
You are not prohibited by federal, state, or local law from owning tactical gear, survival equipment, or AR-15 accessories
You will use all products for lawful purposes only and in compliance with all applicable laws

We reserve the right to request age verification and cancel orders from buyers who cannot verify they meet these requirements.

4. Information Sharing

We do not sell your personal information. We share data only when necessary:

Service Providers

Payment processors (Stripe, PayPal, etc.)
Shipping carriers (USPS, UPS, FedEx)
Email service providers (order confirmations)
Website hosting and analytics providers

Legal Requirements

To comply with court orders, subpoenas, or law enforcement requests
To protect our rights, safety, or property
For tax reporting and business compliance

5. Cookies & Tracking

We use cookies for:

Essential functionality (shopping cart, login)
Analytics (Google Analytics – anonymized)
Marketing (Facebook Pixel – opt-out available)

You can manage cookie preferences through your browser settings. Disabling cookies may limit site functionality.

6. Data Security

We implement industry-standard security measures including:

SSL encryption for all data transmission
PCI-compliant payment processing
Secure hosting with access controls
Regular security audits

7. Your Rights & Choices

Opt-Out of Marketing

Unsubscribe from emails via the “Unsubscribe” link
Contact support@feroxsupplycompany.com to opt out

Access & Deletion

View your order history in your account
Request data access or deletion at support@feroxsupplycompany.com
California residents: additional CCPA rights available

Do Not Track

We honor browser “Do Not Track” signals where technically feasible.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Children’s Privacy

Our site is not directed to children under 13. We do not knowingly collect personal information from children.
Parents who believe their child provided information should contact us immediately.

10. Data Retention

We retain personal information for as long as necessary to:

Fulfill orders and provide customer service
Comply with tax and legal requirements (typically 7 years)
Resolve disputes and prevent fraud

11. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated
“Last Updated” date. Continued use constitutes acceptance.

12. Contact Us

Privacy Questions?

Email: support@feroxsupplycompany.com

Response within 24-48 business hours

Ferox Supply Company – Veteran Owned. Always Ready.